Find all the resources you require to help manage your membership and listings
Adding a listing to the site is a quick and hassle free process, and is managed via your account dashboard. To add a listing, please follow these steps:
On ‘Submit listing‘, you will be taken to our payment page. Please enter your details at checkout and add your payment details. Once you have purchased your listing, we will be notified and will do a quick review and link your Google Reviews (where applicable) before publishing on Monty’s Guide.
On ‘Submit listing‘, you will be taken to our payment page. Please enter the details at checkout and add your payment details. Once you have purchased your listing, we will be notified and will do a quick review before publishing on Monty’s Guide.
When we first set up Monty’s Guide we added some listings as part of our testing and development. When we launched we kept some of these listings active and we invite an organisation or business directly associated with that listing to claim it.
To claim a listing you will need to have a registered account on Monty’s Guide and be logged in. You will then be able to select ‘Claim a listing’ from your dashboard navigation menu.
In order to ensure that listings are managed by the associated and authorised account holder, we review each claim before it is published on the site. In certain instance we may contact you for further details prior to approving your claim.
We reject all invalid or unauthorised claims. In such instances, we will notify the account holder directly and refund your membership cost, less a 10% administrative charge.
If you are unsure whether you can claim a listing, please contact us in advance at email@example.com and we’ll be happy to discuss this with you.
We provide a secure payment gateway accepting most debit and credit cards. All payments are processed via Stripe and you will receive a receipt for each payment made on Monty’s Guide. We also offer the option to pay via Direct Debit at checkout with our payment partner, GoCardless.
If you are experiencing any issues logging into your account, please contact firstname.lastname@example.org and we’ll be delighted to help
Your dashboard is your control panel for both managing your account and adding / amending listings. Once you have logged into your account you will be immediately redirected to your dashboard.
Your dashboard homepage contains up-to-date metrics regarding the performance of your listing, including the number of views, button clicks and visitor countries.
My Listings: Here you’ll find details of all approved, pending and expired listings (both places and events). Within your listing page you can view individual performance statistics, update an entry or promote it for further exposure on Monty’s Guide.
Promotions: Any listings that you have promoted will appear here.
Add a listing / event: For further information, please visit the section above
Subscriptions: Details of all your subscriptions can be found here. You can update and cancel active subscriptions via your account dashboard.
Orders: Details of all your orders made on Monty’s Guide will appear here, together with the option to download an invoice.
Account details: Here you will find details for your account, including login details and password reset.
Logout: Please click to sign out of Monty’s Guide.
Support and Documentation: You may wish to bookmark this page for future reference.
To change / update your password, please login to your account and head to the ‘Account Details‘ tab. Here you will be able to set a new password. Please note that your new password will need to be at least 12 characters long.
Featured Listings are designed to give your attraction or event enhanced exposure to visitors and will always appear towards the top of search results and queries. They are only superseded in search results by Promoted Listings (which run for a maximum of 28 days, or if renewed by the user). For additional visibility of your place or event, you can promote Featured Listings for additional prominence across Monty’s Guide.
We currently offer two types of listing on Monty’ Guide:
When a listing expires, it is unpublished. You are able to republish a listing by going to your account > My Listings > Relist.
You will be asked to choose a package and the listing will be re-listed once payment is made and the listing approved by the Monty’s Guide team.
You can edit a listing at any time by heading to your account > My Listings > Edit. Once you have updated the required field, you can save your changes via the button at the bottom.
Verified listings are those which have been submitted or claimed by an organisation. Unverified listings have been entered into Monty’s Guide manually by the Monty’s Guide team. Listing verification helps give visitors to Monty’s Guide additional assurance that the information contained within the listing is managed by the authorised business or organisation.
For businesses and organisations looking to increase their visibility on Monty’s Guide, we offer the ability to promote listings for a defined period of time. This is particularly useful for time-sensitive events, or if you are looking to increase visitor traffic to your attraction during a specific period (e.g., Easter, Summer Holidays, Christmas etc).
Promoted listings appear at the top of search results and feature more prominently across the site. All listing memberships are eligible to promote an individual listing.
Each promotion lasts either 14 or 28 days depending on the package which you select.
You can promote a listing as many times as you want throughout the year. Please note that expired listings are ineligible for promotion.
We are incredibly active across both Instagram / Facebook and aim to provide a broad range of coverage supporting all our members. As a member on Monty’s Guide, we would love to help support your social media presence. If you are interested in working with us for specific promotions, events or general audience engagement, please contact our team at email@example.com
We actively encourage venues to submit stories regarding events and news that we can send out to our newsletter subscribers, and feature on Monty’s Guide. If you would like to discuss how you can get involved, please contact us at firstname.lastname@example.org.
If you’d like to speak with someone and get some super-fast support, then do feel free to call us on 020 3905 7308. Our lines are open between 8.00am and 6.00pm, M-F.